Returns Policy

Time limit for returns

You have 14 days from receipt of the goods to cancel your order.

If you are dissatisfied with our products

If you are unhappy with the postal tubes received from Essex Tube Windings Ltd please complete our returns form and print a copy for
each parcel you are returning, by completing this form you are
confirming your agreement to the following terms:

1

The postal tubes are in their original packaging and are not damaged.

2

You will return the postal tubes at your own cost to Essex Tube Windings Ltd, Macanie House, Dock Road, Tilbury, Essex, RM18 7PT.

3

Goods remain in your possession, to which you have a duty of care for until signed for at the above trading address.

The Result

Subject to the above terms being met your payment will be refunded on receipt of the goods in a saleable condition less our original delivery charge to you.

Returns Request Form

Please fill in the form below. We aim to respond to all messages within 24 hours.